Faulty or Damaged Goods
Boost Performance undertakes to replace damaged or faulty goods. Goods which are received by customers in a damaged or faulty state, will be either repaired or replaced at the discretion of Boost Performance. If replacement of such goods is not possible, a refund will be issued for the full value of the damaged goods.
Order Cancellation
Boost Performance will endeavour to supply orders placed and accepted on this website, order placement and acceptance do not constitute an absolute obligation on Case Media to supply. Boost Performance reserves the right to cancel any order without notice. Boost Performance obligations will be limited to protections provided by the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.
In the event of any cancelled order, cheque or direct debit payments will be refunded in accordance with the Consumer Guarantees Act 1993. In the event that credit card payment is processed for a cancelled order, refunds will be processed in accordance with the Consumer Guarantees Act 1993.
Customers who wish to cancel any order must notify Boost Performance by email by 10am on the next business day following the date of order. Send your email message with your full name, phone number and order number to sales@boostperformance.co.nz
Returns
Boost Performance will only accept returns for the following:
• Goods damaged prior to delivery
• Goods with manufacturing faults
• Goods supplied incorrectly
• Goods that vary from their description on the Boost Performance website
Refer to all the website terms and conditions here
Boost Performance
PO Box 65514 Mairangi Bay,
Auckland 0754, New Zealand.
